Shipping Policy

At [Your Store Name], we are committed to delivering your orders efficiently and reliably worldwide.

1. Shipping Coverage

We offer worldwide shipping.
Please note that some remote areas may not be serviceable. Availability will be confirmed at checkout.

2. Order Processing Time

• All orders are processed within 72 hours after payment is confirmed
• Orders are processed on business days (excluding weekends and holidays)
• During peak seasons or promotions, processing times may be slightly delayed

3. Shipping Time

Estimated delivery time:

• 7–15 business days worldwide

Please note:

• Delivery times may vary depending on destination
• Delays may occur due to customs clearance, weather, or logistics issues

4. Shipping Fees

• Orders over $150 USD → Free Shipping
• Orders below $150 USD → $9.90 USD shipping fee

Shipping costs will be automatically calculated and displayed at checkout.

5. Customs & Duties

• International orders may be subject to customs duties or import taxes
• These charges are determined by your local customs authority
• Customers are responsible for any applicable duties or taxes

6. Order Tracking

Once your order has been shipped:

• You will receive a shipping confirmation email with a tracking number
• You can track your order through:
  • “My Orders” page
  • Or by contacting our customer service

7. Incorrect Address Disclaimer

Please ensure your shipping address is accurate at checkout.

• We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers
• If you notice an error, please contact us immediately before the order is shipped

8. Lost or Delayed Packages

If your package is delayed or lost:

• Please contact us as soon as possible
• We will assist you in tracking or resolving the issue with the carrier

9. Contact Us

If you have any questions about shipping, feel free to reach out:

• Live Chat: Available via the bottom-right corner (9:00–21:00)
• Email: xxx@xxx.com (Response within 24 hours)
• WeChat: xxx (Note: “Dress Store Inquiry”)